Creating A Happy And Productive Work Environment

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"Find a job you love and you'll never work a day in your life." Said Confucius. One of the ways to make employees love their work is to create a happy work environment. The book entitled Make It Happen: How to Get Ahead and be Happy at Work by A&C Black states that "Happiness is a powerful force in the working environment.

It helps to tap the energy, enthusiasm, and talent of the people in a business. Being contented at work improves motivation and physiological health, increases creativity and productivity and acts as a vehicle for delighting the customer to improve a company's bottom line." The responsibility of creating a joyful work environment lies both with the employers as well as the employees themselves. Here we will outline some of the strategies which can be used by the companies and their personnel which can create a positive and positive work environment.

Help Employees to Achieve Performance:
Employment is a contract between two parties where one party works and performs on assigned jobs while the second pays for this performance. It is not a social but a business contract and the ultimate objective of such a contract is performance. Employees are the first people who feel contented when they achieve their goals which also make their bosses and companies happy. To achieve this end, employers need to take positive steps to gear employees towards meeting their key performance indices or goals. The employers' role would include orientation, training, coaching, mentoring, and counseling while the employees should meet them halfway by striving hard towards organizational targets which could result in both a happy employer and employee.

Embrace Happiness:
Recently I conducted training on leadership for a Malaysian organization. I felt extremely glad to see that most of the employees right from the clerk to the CEO appeared cheerful. Through their positive interactions with me and one another they created a positive energy as well as an extremely joyful work environment in spite of it a public (government) owned organization. Research indicates that although the bulk of our time is spent at work, the happiness quotient associated with working sits lower than other non-working activities.  

This suggests that merely being happy is a challenge, but being happy at work is doubly so. It is ironic as we spend our prime time at work and only come to our homes when we are extremely exhausted. My wife jokingly tells me that I come to home for using the facilities as most of the time I am out for work. It will be a great loss if the prime time of our lives spent at work is an forlorn one. Employees must take responsibility of their own cheerfulness as which is an intrinsic state of mind closely associated with positive thoughts and optimism.

The mantra is think positive, be optimistic, and remain cheerful by Finding happiness in your work. Do not go to work as if you are doomed and spending time in Abu Ghraib jail rahter thank God that you have a job and are able to contribute to the welfare of yourself, your family, and your company. Employers should also deliberately create a work environment where employees feel inspired and motivated. The bosses should remain cheerful themselves and encourage their subordinates to find meaning in their work. Southwest Airlines of USA has a strategy where they create and encourage happiness at work. That is why it is the only consistent money generator in the USA airline industry.

Happiness is a basic human need but neither the employees nor the employers know where to find it. Happiness does not exist in an imaginary Shangri-La or Utopia as no one has found these two places yet. Rather happiness exists in our mind and our thoughts. Employers can inspire their employees to remain blissful by pleasing and making its employees glad the way they please their customers. The strategies mentioned herein are simple yet powerful towards creating a happy work environment. So just apply it right now and see a positive difference in yours as well as your employees' happiness quotients.

Dr Adalat Khan is the President of Mina Resources Sdn Bhd www.mina.edu.my a leading training, educational and consultancy organization.

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