Take Your Company To The Next Level With VoIP Billing Software

  • Print Article |
  • Send to a Friend |
  • |
  • Add to Google |

Voice Over Internet Protocol, the full name of this service, first came into use to allow individuals to make telephone calls using the Web. Calls could be placed at a very low cost with this transmission method. As with most advances, this technology has been expanded to include other uses. One popular variation is with VoIP billing software.

To implement a basic version, you need only an internet connection and a service provider. They may have you download their proprietary package. They are typically very easy to install and are usually free. To sign on to the service, you may need a credit card to be billed on a monthly or annual basis. But as with anything else, you should shop around. There are a variety of service providers to meet your needs.

This business management software package is popular with technology business selling phones and services that interact directly with computers. Other companies such as those that monitor online traffic, sell prepaid calling cards, or other virtual space instruments will get the most use from this online automated system.

It is a fact that the most efficient way to do a job is to have the right tools on hand. Ask anyone who has tried to pound a nail using a screwdriver. Select from a host of modules and add-on features to manage your unique situation through reporting capabilities, customer service, and accounting.

Keep track of customer usage, purchases, expired accounts, and cancellations. Some of the common features offered include prepaid and postpaid billing, DID plugins, call rating, data conversion, and reporting. Typically scalable, such programs can grow with your company so that you will not have to invest time and money in upgrades or new systems every year.

Increase your customer service options without the expense of hiring more employees, or contracting with an off-shore call center. This can be risky as they have limited knowledge of your business and they tend to have a high turnover rate. That is why so many systems offer secure online customer account access. Say goodbye to frantic calls from irate users, unaware of their account status. They just log on to the site, enter a user name and password and the information appears on screen.

Business management is simplified too. With a multitude of standards, customized, and ad-hoc reports, you will have clear picture of company activity at any time of the day or night. Get an overall picture of customer activity or drill down to the details of a single account. Plus you can pull the information down to commonly used applications to create documents for bankers or other investors.

Originally designed as a cost-effective way to communicate with sound rather than text, VoIP billing system solutions have advanced in recent years to commercial administrative solutions. Now is the time to take advantage of VoIP billing software and advance your company to the next level.

Article Rating (1 stars):
  • article full star
  • article no star
  • article no star
  • article no star
  • article no star
Rate this Article:
  • Article Word Count: 434
  • |
  • Total Views: 35
  • |
  • permalink
  • Print Article |
  • Send to a Friend |
  • |
  • Add to Google |
>