Sent Items folder doesn’t shrink in Outlook Express

We know that in Outlook Express, folders that are listed in ‘Local Folders’ gets stored with *.dbx file format on our system. Any danger to the system can harm these files. Common causes like unexpected system shutdown, virus infection, windows registry corruption, file over sizing, software malfunction, antivirus scanning may lead to corruption in .dbx files.

Therefore, Outlook Express becomes inaccessible and to Repair Outlook Express prolific email recovery software is required.

When Sent Items folder exceeds 2 GB limitation, problem might occur in smooth functioning of Outlook Express. For instance, you may observe one or more of the following symptoms with Sent Items folder in Outlook Express:

• The Sent Items folder is equal to or above 2 GB in size

• You send an email message, but the message stays in Outbox folder

• You try to reduce the size of Sent Items folder by deleting and moving e-mails, but to no avail

• You observe that some of your e-mails unknowingly disappear from the Sent Items folder and are not found in any of the other folders.

• You compact the folder but it doesn’t shrinks

Reason behind this issue

Sole reason for this abrupt behavior of Outlook Express is the corruption in Sent Items folder, which is damaged due to file oversize issues. We know that Outlook Express files have default file size limit of 2 GB (OE version 2002 and below).

Solution to this problem

In order to fix up the issue, one can delete the Sent Items folder or rename it and then go for recreating the Sent Items folder. File name for Sent Items folder is ‘Sent Items.dbx’. Follow the given below steps to recreate the folder.

1. Close Outlook Express.

2. Click ‘Start’ and then go to ‘Find’ (or ‘Search’).

3. Click ‘Files or Folders’.

4. Type ‘Sent Items.dbx’ in the Named box.

5. Select your primary drive (usually ‘C:’) in the Look In box and click ‘Find Now’

6. Select ‘Sent Items.dbx’ file and right-click it

7. Click ‘Rename’ or ‘Delete’ (choose this option if you have a backup or the folder doesn’t contain any important e-mail(s)). Type ‘Sent Items1.dbx if you click ‘Rename’

8. Click ‘OK’ and restart Outlook Express. This recreates the folder(s) that Outlook Express doesn’t find at start

During this recreation process, email file data are prone to loss. Therefore, you should adopt a secure way out. You must Repair Outlook Express using diligent Outlook Express recovery software. Sent Items folder that becomes corrupt due to 2 GB size limitation are easily handled or repaired using this software. Every item Inbox, Outbox, Sent Items, Drafts, Deleted Items, Personal folders and any other folder of .dbx files are repaired by Repair Outlook Express software.

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