Windows XP Devices and Drivers Questions and Answers

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Here are top 10 questions and answers with explanation for the basics of implementing, administering and troubleshooting devices, and drivers in Windows XP.

1- Advanced Power Management Support is most useful for which kind of computer?
A. Any Workstation (Desktop or Tower)
B. Server
*C. Laptop
D. Desktop
E. Tower

Explanation: Cut Power Use and Extend Battery Life with Standby and Hibernate

ACPI Definition
Advanced Power Management Support is a useful way to enhance the battery life of and cut power consumption of computers, especially laptops. Because of laptops' unique disposition of requiring batteries, ways have been devised to find ways to save power whenever possible. See web links for further information.

2. What control panel would you use to set Advanced Power Management?
A. Power
B. System
C. Add/Remove Hardware
D. Add/Remove Programs
*E. Power Options

Explanation: This is a navigational question. To set Advanced Power Management options, you would use the Advanced tab in the Power Options control panel.3. What is the default display setting for a color video adapter and monitor?
*A. 640x480, 16 colors
B. 800x600, 16 colors
C. 640x480, 256 colors
D. 800x600, 256 colors
E. 1240x480, 256 colors

Explanation: Configuring the Display
Left unmodified, the default display settings for a color video monitor are 640x480 at 16 colors. These settings are rarely used, and are generally changed to support a larger resolution and number of colors. This video card setting is used when booting the computer in VGA mode.

4. You have just installed an AGP Video Card in your Windows XP computer. You also installed the manufacturer's device drivers, and rebooted. The monitor went blank during the process of booting. What could you do to correct this problem?
*A. Start the computer by using the Emergency Repair Disk
B. Reinstall the manufacturer's drivers
C. Enable Multi Monitor
*D. Restore the original adapter driver settings
E. Reinstall windows

Explanation: Installing Additional Monitors
One situation that poses a problem that cannot be "worked around" is a video adapter problem rendering a blank monitor. Usually the easiest way to correct this if you just added a new graphics card is to resume using the old adapter while you diagnose the problem with the new adapter. If this is not an option, then you could use the Emergency Boot Disk to restore the original adapter driver settings. See web links for some interesting information related to using multiple monitors.

5. Your video driver is giving you problems. What should you do?
A. If it is an AGP card, try placing it in a PCI slot, then reboot
B. Reinstall Windows
C. Enable Multi Monitor
*D. Select Enable VGA Mode
*E. Reboot the computer, and press F8 to get to the Advanced
Options menu

Explanation: Explanation of Safe Mode
If you boot your computer, and the screen goes blank as it starts up, then you have a few options. You can attempt to reboot you computer, and when you are prompted for advanced startup options you can select F8. A menu will appear, and you will have many different boot options to choose from. If you are having a video-related problem, then select "Enable VGA Mode" to start Windows 2000 with a generic video driver. If this does not correct the problem, then you may want to consider checking for a hardware failure.

 6. Which node will you click in order to reach the utility that allows you to disable a hardware device?
A. Shared Folders
B. System Tools
*C. Device Manager
D. Disk Management
E. Services and Applications

Explanation: Device Manager
Knowing which hardware drivers are installed on your computer can make a huge difference when it comes to troubleshooting problems or configuring advanced features for a device. In every case, your starting point is Device Manager, a graphical utility that provides detailed information about all installed hardware, along with controls that you can use to configure devices, assign resources, and set advanced options.

To open Device Manager, use any of the following techniques:
• From any command prompt, enter devmgmt.msc.
• Right-click the My Computer icon on the Start menu or the desktop, choose Manage, and then select Device Manager from the left pane of the Computer Management console, under System Tools.
• From Control Panel, double-click the System icon and click the Device Manager button on the Hardware tab.

7. You have Windows XP Professional installed on your C drive, and have a secondary drive, drive D. Your computer contains 256MB of PC100 SDRAM. Both of the drives have more over 500 MB of free disk space. You are usually running many memory intensive graphics applications at once. Drive C is much slower when you are using the graphics applications. In order to maximize performance, what can you do?
A. Reformat Drive D
*B. Set the initial size of virtual memory and the maximum size of virtual memory to 256 MB
*C. Move the paging file from the primary drive to the secondary drive.

D. Reformat Drive C, and reinstall Windows
*E. Run Checkdisk and Defragment both hard drives

Explanation: Definition of Virtual Memory
Definition of Paging File
Definition of Fragmentation
Because Drive C is usually the destination for the WINNT installation directory and it appears to be slower when memory intensive applications are run, it is fair to assume that is has a large demand placed upon it. To lessen this demand and more fairly distribute usage between the two drives, you could move the paging file from Drive C (the primary drive) to Drive D (the secondary drive).

Another fix you could consider would be do check the fragmentation on both drives. If they are severely fragmented, you should consider defragmenting them.

Because your computer contains 256MB of physical RAM, you should increase the maximum and initial size of your virtual memory to 256MB.

8. If you cannot ping your network card's own IP address, where is the problem?
A. The router is down
B. The gateway is down
C. In the TCP/IP stack in Windows XP
*D. The Network Card
E. The cable is disconnected

Explanation: Definition for PING
If you are unable to ping your own IP address, check if you are using DHCP to obtain an IP. If you are, check if your current IP address is in the autoconfiguration range (169.254.x.x ). If it is, then your DHCP server is probably not working. If you have a static IP address, then you should check to make sure that your network card drivers are up to date. If they are and you are still having problems, then you need to check the physical hardware itself.

9. You are upgrading your computer by adding a 16-bit ISA sound card. You use the supplied manufacturer's device driver, but after you restart your computer, the system won't start correctly. You are able to boot the computer into safe mode. What should be your next step?
A. Change the IRQ of the sound card.
*B. Disable the sound card device driver by using Computer Management.
C. Manually delete the sound card driver files.
D. Install a different driver.
E. Change the resource settings of the sound card.

Explanation: Safe Mode Overview
When you installed the device driver and restarted, the device driver "started" as well. Since it was the device driver that caused the system to not start correctly, it should be disabled. From here, other troubleshooting steps can be taken.10. While installing a graphics card into a Windows XP computer, you find that the system will no longer start. What should be done first?
A. Use Safe Mode
*B. Use Recovery Console
C. Use Download Manager
D. Use Boot logging
E. Use Video Manager

Explanation: Recovery Console Tips for System Administrators
The first step in troubleshooting this problem would be to start the Recovery Console. From there you can go about correcting the problem. See the web links for further information.


Deborah Timmons is a Microsoft Certified Trainer and Microsoft Certified Systems Engineer. She came into the Microsoft technical field after six years in the adaptive technology field, providing technology and training for persons with disabilities. She is the President and co-owner of Integrator Systems Inc.

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