http://www.trcb.com/en-Us60Fri, 10 Feb 2012 04:04:03 ESTCopyright 2012 Kristie Heinemann, TRCB.com All Right Reservedhttp://www.trcb.com/sales-and-marketing/customer-relationships/consumer-initiated-decisions-during-online-account-opening-the-consistency-game-59921.htmDuring consumer-initiated decisions, it is essential to the customers experience that they are able to utilize the channel(s) that they prefer. Those preferences can change quickly (even in the middle of an application) so FIs need to integrate their channels well in order to accommodate those changes. Each channels messaging, promotions, and communication needs to be consistent so consumers feel comfortable and well taken care of. Fri, 07 Oct 2011 10:40:58 ESThttp://www.trcb.com/sales-and-marketing/customer-relationships/consumer-initiated-decisions-during-online-account-opening-the-consistency-game-59921.htmTRCB.comSales and Marketing / Customer Relationshipshttp://www.trcb.com/sales-and-marketing/customer-relationships/want-more-sales-give-your-customers-something-for-nothing-7228.htmTodays marketplace is about building relationships and learning how you can spend your resources wisely so those who are predisposed to buying your products and services step forward. Unfortunately, many companies are still following outdated mass marketing techniques where they approach everyone with their offer with the hopes of landing a few sales. As such, too many businesses spend too much money on marketing because theyre bombarding people with ads and offersand getting mediocre results at best.Fri, 20 Mar 2009 13:27:12 ESThttp://www.trcb.com/sales-and-marketing/customer-relationships/want-more-sales-give-your-customers-something-for-nothing-7228.htmTRCB.comSales and Marketing / Customer Relationshipshttp://www.trcb.com/sales-and-marketing/customer-relationships/customer-advisory-boards-10-tips-1085.htmTen tips for creating and using a customer advisory board.Thu, 28 Aug 2008 11:10:27 ESThttp://www.trcb.com/sales-and-marketing/customer-relationships/customer-advisory-boards-10-tips-1085.htmTRCB.comSales and Marketing / Customer Relationshipshttp://www.trcb.com/sales-and-marketing/customer-relationships/connecting-with-customers-1084.htmWhy exactly do clients buy from you? What is the full value of your product/service to your clients? Learn why these are a must know for you to bring in continual waves of new clients.Thu, 28 Aug 2008 08:39:24 ESThttp://www.trcb.com/sales-and-marketing/customer-relationships/connecting-with-customers-1084.htmTRCB.comSales and Marketing / Customer Relationshipshttp://www.trcb.com/sales-and-marketing/customer-relationships/how-to-handle-difficult-situations-1046.htmI'm back from a very nice trip to South Africa where I had the opportunity to party hearty with lions, tigers, hippo's, rhino's, and elephants. At some point I'll be posting some of the photos on the website.Tue, 26 Aug 2008 16:30:05 ESThttp://www.trcb.com/sales-and-marketing/customer-relationships/how-to-handle-difficult-situations-1046.htmTRCB.comSales and Marketing / Customer Relationships