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LiveChatSoftware tagged articles

Live chat software can be beneficial to any type of business, as it affords an easy, personal way for customers to contact customer service representatives.
The average consumer spends less than three seconds on a sales-oriented website, and for business owners, this means that there's a very small window for making a sale.
Not all live chat software is created equally. From simple scripts to full-blown hosted services, chat solutions are as varied as the websites that use them.
As a modern business professional, you may have convinced yourself that people don’t want the pop-up boxes that ask if they need help, but you would be wrong. In fact, people involved in online sales and online customer service
Many people really dislike automated phone services. It is easy to understand why consumers don't want to sit around pushing numbers on their phones when they were hoping to speak to a live operator.