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Though DVD/CDs as a data storage media are more reliable than floppy and Flash disks, they are also prone to errors. Errors reading the DVD/CD can be due to problems with DVD/CD or the computer DVD/CD-ROM drive

No sound is a problem on the new computer or after Windows has been reinstalled. Some computers do not have internal speakers; they have to be installed externally. The audio card is often integrated with the motherboard for computers from HP and Dell. Sometimes the sound level might no suit you--too high or too low.